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The Saga of A Childs Life Cartridge

I decided this might be a fun cartridge so on June 1 I took advantage of the 50% off sale at Cricut Machine and ordered it.  On the 4th I got an email telling me that it was being shipped. YAAAY!  Then on the 9th I check online and the package has not even been picked up!  So I email asking them about it and they give me a song and dance about holidays and busy and blah blah. Ok, that's not my issue, I'm not concerned with your workload - I'm trying to buy a product from you.  So they send it out that day and I'm happy cause it's on the way.  Then a few days later I get an exception notice. Seems my package is stuck due to a Train Derailment. Yep that's what it says.  And now a full 18 days after ordering it - it's stuck in New Jersey and I have no idea why!  Am I not supposed to have this cartridge for some reason?

Tracking info for your viewing pleasure.

SECAUCUS, NJ, US 06/15/2010 11:52 A.M. ARRIVAL SCAN
COMMERCE CITY, CO, US 06/11/2010 9:30 A.M. TRAIN DERAILMENT

06/11/2010 9:30 A.M. TRAIN DERAILMENT

06/11/2010 9:30 A.M. TRAIN DERAILMENT

06/11/2010 8:30 A.M. ADVERSE WEATHER CONDITIONS
SALT LAKE CITY, UT, US 06/10/2010 2:30 A.M. DEPARTURE SCAN
SALT LAKE CITY, UT, US 06/09/2010 11:49 P.M. ARRIVAL SCAN
OREM, UT, US 06/09/2010 9:53 P.M. DEPARTURE SCAN

06/09/2010 7:30 P.M. ORIGIN SCAN

06/09/2010 7:23 P.M. PICKUP SCAN
US 06/04/2010 11:18 A.M. BILLING INFORMATION RECEIVED

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