The Saga of A Childs Life Cartridge

I decided this might be a fun cartridge so on June 1 I took advantage of the 50% off sale at Cricut Machine and ordered it.  On the 4th I got an email telling me that it was being shipped. YAAAY!  Then on the 9th I check online and the package has not even been picked up!  So I email asking them about it and they give me a song and dance about holidays and busy and blah blah. Ok, that's not my issue, I'm not concerned with your workload - I'm trying to buy a product from you.  So they send it out that day and I'm happy cause it's on the way.  Then a few days later I get an exception notice. Seems my package is stuck due to a Train Derailment. Yep that's what it says.  And now a full 18 days after ordering it - it's stuck in New Jersey and I have no idea why!  Am I not supposed to have this cartridge for some reason?

Tracking info for your viewing pleasure.

SECAUCUS, NJ, US	06/15/2010	11:52 A.M.	ARRIVAL SCAN
COMMERCE CITY, CO, US	06/11/2010	9:30 A.M.	TRAIN DERAILMENT
	06/11/2010	9:30 A.M.	TRAIN DERAILMENT
	06/11/2010	9:30 A.M.	TRAIN DERAILMENT
	06/11/2010	8:30 A.M.	ADVERSE WEATHER CONDITIONS
SALT LAKE CITY, UT, US	06/10/2010	2:30 A.M.	DEPARTURE SCAN
SALT LAKE CITY, UT, US	06/09/2010	11:49 P.M.	ARRIVAL SCAN
OREM, UT, US	06/09/2010	9:53 P.M.	DEPARTURE SCAN
	06/09/2010	7:30 P.M.	ORIGIN SCAN
	06/09/2010	7:23 P.M.	PICKUP SCAN
US	06/04/2010	11:18 A.M.	BILLING INFORMATION RECEIVED